In the following you will find the General Travel Conditions for
all tourism initiatives of the
Meridianosedici Scuderia del Marchesato
1. Reservation /
Booking
1. Once
effected the booking, in whatever possible form, the interested
party accepts a binding travel contract. The contract will be
concluded by a written confirmation sent by Meridianosedici (in the
following mentioned as: the Organization), also possible via e-mail.
The Registration is obligatory. The booking is binding until it is
confirmed by the Organization, yet with a maximal run of validity of
14 days after receipt of the booking via email, fax or by post.
If a
flight is included, the booking confirmation contains the name of
the flight company.
2.
Temporary booking options are only possible on special request and
are subject to the conditions practicable at the specific date.
3.
Changes, extensions or limits to the booked services as well as
deviations from the travel description or from the travel conditions
require an explicit written form prior to departure or a
confirmation code if the journey has already started. Such
confirmations can only be declared by the executive of the
Organization.
4. The
interested party assumes the contract responsibilities for all
travel participants he/she has registered.
5. If the
content of the confirmation differs from the offered content, the
new offer is imperative and the Organization is bound to it for a
time limit of 10 days. The travel contract is then concluded on the
basis of the new offer.
6. If the
content of the special offer contains more or less elements than the
regular program, the travel contract referring to the booking of a
special offer contains these elements.
2.
Insurances
1. The
travel participant has the possibility to assure against possible
cancellation fees (see 4.2) by effecting a
travel
cancellation
expenses
insurance.
2. When
concluding the travel contract for personal security during the
journey it is recommended to book a package consisting of the
following insurances: travel cancellation expenses insurance,
baggage insurance, international health insurance and emergency
insurance. The Organization provides its continuous service
informing about advantages and costs and, where appropriate,
mediating the respective insurance protection of the specialized
company.
3. If the
interested party decides for a travel insurance, it will be
contracted directly between the traveler and the insurance company.
3.
Payment
1.
Together with the booking confirmation the participant receives an
insurance certificate about the safeguarded customer’s money,
because the paid accounts are protected by an insurance.
2. Having
received the booking confirmation and the insurance certificate, the
requiring person will have to pay 20% of the participation fee for
the journey immediately. The modalities are listed in the
confirmation.
3. After
having paid the total of the participation fee, the travelers will
receive the complete travel documents. The full payment of the
participation fee has to be submitted to the Organization without
any extra demand until the date stipulated in the booking
confirmation, though at least until 42 days before the departure
date (receipt of payment); if not, the booking forfeits and the
partial payment will be retained. Bookings at short notice of less
than 42 days prior to departure are payable immediately on receipt
of the booking confirmation.
4. If
there is a delay of payment after the booking, the travel contract
can be cancelled by the Organization which can further claim for
compensation (see 4.2).
5. If a
booking is effected less than five days prior to departure, flight
tickets might be deposited. In this case a fee of 20 euro per ticket
will be charged.
4.
Cancellation or Changes
1. The
traveler can withdraw from the travel contract at any time before
departure. A withdrawal from the travel contract as well as a change
in booking is valid only in written form. The date of receipt of the
declaration applies.
2. If a
participant withdraws from the travel contract the following fees
will be charged (per person):
a. until
the 42nd day prior to departure, 20 %
b. from
the 41st till the 30th day prior to departure, 30 %
c. from
the 29th till the 15th day prior to departure, 50 %
d. from
the 14th day prior to departure onwards, 90 % of the respective
total participation fee of the journey.
In any
case, a cancellation fee of at least 50 euro per booking is charged.
The person effecting the booking is responsible for proving a
possible lower loss. In case of no-show without communication the
full participation fee will be charged in any case.
3a. Until
the 42nd day prior to departure a change in booking with respect to
the accommodation or to the travel dates is possible according to
availability. The fee for such a contractual amendment is 50 euro
per person.
3b. The
travel contract can be transferred on another person at any time
prior to departure, though in compliance with the condition, that
the other person fulfills the requirements of the respective
journey. For such a conferment of contract the Organization charges
20 euro per person. Further transportation costs incurred by a
service provider will be charged additionally.
3c. If
two persons have booked a service, e.g. a double room, and one of
them cancels the journey, the Organization reserves the right to ask
the full participation fee.
3d.
Changes in booking in a period of less than 42 days prior to
departure are regarded as cancellation and new booking.
4.
Possible changes in the contract’s content, which are not caused by
the Organization against good faith, have to be considered marginal
details which are not a relevant part of the journey. In the
specific case they are not a sufficient reason to cancel the
contract. This applies especially to changes of flight services.
5. Those
guests who miss a travel connection due to negligence have to bear
the full costs of the alternative transport as well as further
costs, if appropriate, for an extended stay.
6.
Changes of the participation fee, due to a raise of transportation
costs, airport taxes, etc. are possible up to 21 days prior to
departure, until there are at least four months between the time of
booking and the changed fee. If such a raise implies more than 5 %
of the total amount, the person effecting the booking can withdraw
from the contract, regardless of point 4.2, or the person can
request the participation in a journey of at least the same value if
available. These rights have to be asserted immediately.
5.
Withdrawal by the Organization
1. The
Organization can withdraw from the travel contract within at most 15
days prior to departure if the published minimum attendance hasn’t
been reached. In such a case, the person who has booked the journey
is entitled to request the participation in a journey of at least
equal value, which the Organization is able to provide without extra
costs. The request of such a substitution travel must be declared
directly to the Organization or to the responsible booking agency.
2. If a
travel participant disturbs heavily the conduct of a journey in
spite of warning notice or if he or she violates the contract to a
degree that justifies the immediate cancellation of the contract the
Organization reserves the right to cancel the travel contract
without notice. In such a case the Organization can retain the paid
participation fee; non-incurred expenses due to not utilized
services will be refunded. Additional costs due to behavior which
results in the cancellation, are charged to the traveler.
6.
Liability
1.
According to the contract the Organization is liable towards the
travel participant for damages excluding physical harm limited to a
sum, which corresponds to the triple participation fee, as far as
a. a
damage or loss of the travel participant are not grossly negligent
nor premeditated, or
b. the
Organization is solely responsible for damages caused to a travel
participant with fault of a service provider,
c. a
material damage has been caused by a tortuous act, but not by
malicious intent nor gross negligence.
2. For
services, which have been mediated or executed by other service
providers, the Organization will not guarantee at all, even if a
travel guide was present.
7.
Rights and Obligations in Case of Lack
1a. If in
the course of a journey one or more services are not provided
according to the contract, the travel participant can claim for
relief and set a plausible time limit for this purpose. The
Organization can refuse the relief if it requires disproportionate
expenses.
1b. If
the Organization doesn’t provide remedy within specific reasonable
terms, the travel participant, himself, can produce relief and claim
for refund of the necessary expenses. There is no requirement to fix
a period of time if the Organization refuses the remedy and if a
particular interest of the travel participant requires the immediate
relief.
2. For
the duration of a travel service which is not agreed upon contract,
the travel participant can claim the reduction of the participation
fee. This claim will not apply if the travel participant neglects by
his own fault to report immediately eventual defects.
3. Claims
resulting from a total or partial nonperformance of travel services
or due to a poor supply of travel services, which had been correctly
reported, though not resolved, have to be asserted in written form
to Meridianosedici Scuderia del Marchesato – Via Timavo snc – Italy
88046 Lamezia Terme, cz, within a month or in particular cases of
force majeur within a year after the termination of the journey
agreed by contract. We would like to point out that claims will not
be accepted if arriving with delay or if reported to the inaccurate
address.
8. Rights and Duties of the Travel Guide
Travel
guides or other agents on the spot are instructed to attend to the
guests and to eventual concerns or claims for relief and if
necessary and possible to provide for remedy. Still they are not
entitled to recognize nor to accept effective claims for reduction
or for damages towards the Organization.
9.
Visa and Health Regulations
1.
Information and requirements stated to the moment of having booked a
travel or a travel service, respect the prevailing version to the
time of the booking confirmation. The personal circumstances subject
to the travel participant cannot be taken into account as far as
they haven’t been expressly reported by the travel participant at
the time of booking.
2. We
recommend the travel participant to inform in time about protection
against infections and protection provided by vaccination as well as
other prophylactic methods. We also recommend to estimate the own
health state before starting any kind of journey, as every traveler
is responsible for him/herself.
10. Specific Travel Conditions
There are
organized or also mediated travels or services linked with them,
which due to their character require specific additional travel
conditions. In such a case, these special travel conditions are
mentioned expressly in the offer. Each interested party is asked to
read them carefully and to reflect about the implications as well as
his or her possible participation before starting the journey.
11. Validity of Statements
Of
course, each offer can only contain those details about the course
of the journey, which had been programmed until the time of
publication. The offer is subject to modifications and amendments.
Only the content of the travel confirmation in combination with
other contractual agreements decide over the owing service.
12. Miscellaneous
These
travel conditions are valid for individual services or travel
packages offered by the Organization on own account. In case the
Organization is merely acting as an intermediary for journeys
offered by other tour operators, then the applied conditions will be
the ones of the respective tour operator.
The
invalidity of single clauses of the travel contract, including these
travel conditions, does not implicate the invalidity of the whole
travel contract. In addition, the clauses of the travel contract law
apply.
July 2006
Version
© Meridianosedici
Scuderia del Marchesato
Lamezia Terme
- Italy
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